Customer Portal. For your convenience, you can access your account information on-line anytime. View your statements, pay off your balance, update your contact/billing info...all on-line! Go to https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgId=406095. Set up a password using your email address, and you're good to go!
Make-ups and Refunds. Due to our fixed annual lesson schedule at all locations, we cannot offer make-up classes for missed classes. However, the same lesson is offered consistently during each week at all Drama Kids locations. Missed classes may be made up during the same week at another location with advance notice to the instructor or director. Or you may schedule a make-up session at any of our school break camps at OSL. We will not issue credits or refunds for missed classes. Please view other class locations and starting times on our website: dramakids.com/albany-ny Holidays. Drama Kids does not hold class during most major holidays. But don't worry, parents, you are not charged for those classes! You are only charged for the 33 classes (including performances) held throughout the year, Sep-May. TUITION IS NON-REFUNDABLE, with the exception of our conditional money-back guarantee, available to new students only. Customers who select the 2 payment option are under no obligation to make the second payment if they advise DKI in writing, 1 month prior to the current session ending. Monthly payment plan students must commit to a 4 month minimum enrollment, after which they are under no obligation to continue if they advise DKI in writing, 1 month prior to the current session ending. No refunds after March 15th for any reason. Monthly plans are paid by automatic credit card payment only on the 15th of each month through May. Tuition is due as required by the payment plan you select. There will be a $15.00 late fee applied to late payments for those paying by check. There is a $30.00 return check charge for any checks returned by the bank. Additional fees. A $20 registration fee is applied per family, per year. However, if you enroll before September, that registration fee is waived. Our Spring Performance session includes a $50 performance fee which covers your child's trophy and an unlimited number of tickets to our Spring Plays held at the EGG in May. This fee will be applied to your card on May 15. (This fee is included for students enrolled in our add-on Performance Academy class).
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